1. Introduction
Welcome to SutraBase. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal data, please contact us.
This Privacy Policy applies to all information collected through our software applications, mobile applications, websites, and any related services, sales, marketing, or events. The name Billing Babu is explicitly covered under this framework as a core application managed by our technological ecosystem.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register an account, purchase subscriptions, or express an interest in obtaining information about us or our products.
The personal information we process can include the following:
- Phone Numbers and OTPs: We collect user phone numbers strictly to facilitate secure account creation, OTP validation, and to securely synchronize store ledger data across devices.
- Subscription & Payment Data: All premium upgrades inside Billing Babu are processed exclusively and securely via the Google Play Billing system. We do not collect, view, or store your credit card, debit card, or banking credentials.
- Application Usage Logs: We automatically collect certain information when you visit, use, or navigate our applications. This data does not reveal your specific identity but includes device details, server response metrics, and subscription renewal logs.
3. How We Use Your Information
We process your information for purposes based on legitimate software operations, the fulfillment of our contract with you, compliance with our legal obligations, and your explicit consent.
We use the information we collect or receive to:
- Manage Subscriptions & Billing: We use your details to process subscription purchases, handle dynamic license checks, check active plan cycles, and send billing updates.
- Facilitate Account Creation & Authentication: We process data to create your user account, log you into our infrastructure safely, and manage account health checks.
- Deliver and Maintain Services: We process usage details to ensure our tools work smoothly, evaluate crash analytics, and fix engine issues.
4. Data Sharing and Third-Party Processors
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill legal responsibilities.
We may process or share your data that we hold based on the following legal grounds:
- Payment Gateways: We share transaction summaries with verified payment processors to manage recurring billing tracks safely.
- Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, or court orders.
5. Data Security & Storage Logistics
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. Our servers use standard transmission layers to manage active subscription authorizations safely.
However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed 100% secure. You share personal details to and from our applications at your own discretion.
6. Account Deletion Clause
Users can request complete deletion of their account and all associated ledger history at any time by visiting sutrabase.in/delete-account or using the options menu inside the app.
7. Your Privacy Rights
Depending on your location, you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, and to restrict the processing of your personal data.
To make such a request, please use our legal contact details. We will consider and act upon any request in accordance with applicable data protection laws.
8. Updates to this Policy
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.